Thank you for choosing MyReload.LK, operated by Niftra Solutions (Private) Limited. We are committed to providing you with high-quality services. Please read our refund policy carefully before making a purchase.

No Refunds

At MyReload.LK, customer satisfaction is our top priority. Due to the nature of our services, we do not issue refunds once the transaction is processed and confirmed. All payments are final and cannot be reversed.

Customer Responsibility

Customers are responsible for entering the correct mobile number / account number and selecting the appropriate package. MyReload.LK cannot be held liable for errors caused by incorrect information entered during the transaction process.

Technical Issues

If you encounter a technical issue during your transaction, please contact our support team immediately. While we cannot issue refunds, we will make every effort to resolve the issue promptly.

Exceptions

We understand that exceptional circumstances can occur. In the unlikely event that an error is made on our part, we will review the case and determine if a resolution is necessary. However, this does not guarantee a refund.

Contact Us

If you have any questions about our refund policy, please contact us at:

• Email: [email protected]
• Phone: +94 767 223 223

Changes to This Policy

Niftra Solutions (Private) Limited reserves the right to modify this refund policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.

By using our services, you acknowledge that you have read and agree to this refund policy.

Thank you for your understanding and cooperation.

Niftra Solutions (Private) Limited
MyReload.LK